Automate your order processing and connect with customers across all sales channels. Keep track of all orders in real-time, manage inventory and shipments easily. Get timely notifications of orders and shipments, and generate reports. Integrate your payment gateway for quick and secure transactions. Manage customer data and store customer-specific information for easy access. Automate billing and invoicing processes and generate accurate tax calculations. Set up customizable shipping options and rules for orders from different channels. Track your orders from the point of sale to the eCommerce store and website.
Increase efficiency and accuracy of sales order processing with a single unified platform for all customer orders across multiple sales channels. Automate ordering processes and reduce manual errors.
Key Features of Multi Channel Orders
with Deskera ERP.
Deskera Multi Channel Orders
What is Multi Channel Order Management?
Multi Channel Order Management is a type of Enterprise Resource Planning (ERP) software that enables businesses to streamline and manage orders from multiple channels in one centralized location. This type of software helps businesses to ensure timely order processing, tracking, and delivery from a variety of sources and vendors. It also helps identify potential issues and discrepancies, automate order confirmations and notifications, and provide real-time visibility and reporting.
What are the benefits of Multi Channel Order Management?
Multi Channel Order Management offers businesses several benefits, including improved order accuracy, increased customer satisfaction, better inventory management and planning, cost savings, and increased revenue. It also helps businesses to reduce manual labor and data entry, improve process efficiency, and automate order processing.
How is Multi Channel Order Management different from other ERP systems?
Multi Channel Order Management is designed to help businesses manage orders from multiple channels in one centralized location. Other ERP systems are typically focused on managing resources across the organization, such as accounting, inventory, and marketing.
What types of orders can be managed with Multi Channel Order Management?
Multi Channel Order Management can be used to manage orders from a variety of sources, including eCommerce platforms, POS systems, marketplaces, and vendor sites. It can also be used to manage orders from third-party logistics providers and dropshippers.
What features are included with Multi Channel Order Management?
Multi Channel Order Management typically includes features such as real-time order tracking, automated order confirmations and notifications, data integration, and analytics and reporting. It also typically includes features such as order and inventory management, customer service management, and returns and refunds management.
How does Multi Channel Order Management help with inventory management?
Multi Channel Order Management helps businesses to manage inventory across multiple channels in one centralized location. This helps businesses to reduce manual data entry and ensure accurate inventory tracking, as well as plan and forecast inventory levels.
How does Multi Channel Order Management help with customer service?
Multi Channel Order Management helps businesses to provide better customer service by streamlining order processing, automating order confirmations and notifications, and providing real-time visibility and reporting. This helps businesses to ensure timely order delivery and increase customer satisfaction.
How does Multi Channel Order Management help reduce costs?
Multi Channel Order Management helps businesses to reduce costs by streamlining processes and automating order processing. This reduces manual labor and data entry, as well as potential errors and discrepancies.
What types of businesses can benefit from Multi Channel Order Management?
Multi Channel Order Management can be beneficial for any business that sells products or services through multiple channels, such as eCommerce sites, marketplaces, POS systems, and vendor sites. It can also be beneficial for businesses that use third-party logistics providers or dropshippers.
What types of reports can be generated with Multi Channel Order Management?
Multi Channel Order Management provides businesses with real-time visibility into orders and inventory. It can also generate reports such as sales and revenue reports, customer service reports, and inventory analysis reports. These reports can help businesses to identify potential issues and discrepancies, as well as gain insights into their operations.